SHIPPING & HANDLING
IN-STORE PICKUPIn-Store Pickup is offered as an option for our local customers. Bring a copy of your order, the credit card used for purchase & a photo ID to the store to pick up your order. Order will be held for 7 days.
INTERNATIONAL SHIPPING $60.00
*OVERSIZED INTERNATIONAL ORDERS ARE SUBJECT TO ADDITIONAL CHARGES*
* USPS Express Mail is not available to Russia and Ukraine.
We are happy to accept returns for online orders within 14 days of order delivery. We accept merchandise that has been unwashed, unworn, and free of any conditions that prevent it from being sold as new. Returned items must have the original tags attached and must be accompanied with a copy of the receipt. When returning shoes, the return must include the original unused shoe box in original condition or the return will be denied. Unfortunately, we are unable to provide online exchanges. If you wish to make an exchange, we ask that you return the original item for a refund and purchase the desired item through the website as a separate transaction.
We do not accept returns or exchanges on magazines, books, or apothecary items.
To return merchandise, email us at firstname.lastname@example.org for an RA (Return Authorization) number.
Merchandise can also be returned in our shop in Miami, FL.
Mail return items to:Attn: Returns
Supply & Advise
223 SE 1st ST
Miami, FL 33131
In-Store PurchaseIf you purchase an item at our brick and mortar location, our store policies apply. We accept exchanges and returns with original receipt within 7 days of purchase. The returned merchandise must be unwashed, unworn or free of any condition that would prevent them from being sold as new. Returned items must have the original tags attached.
We respect your right to privacy. Supply & Advise only collects the information necessary for us to complete your order or to contact you regarding the status of your order.
Supply & Advise will not sell or share your name or personal information.